Privacy Policy

This Privacy Policy covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. We collect personally identifiable information when you use certain of our services, when you visit our pages. Once you register on our site and sign into our services, you are not anonymous to us. We also automatically receive and record information on our server logs from your browser including your IP address, our cookie information and the page you requested.

We use information for three general purposes: to track what our visitors are interested in so that we may provide more of the same type of content, to fulfill your requests for certain products and services, and to contact you about new information, specials and new products.

Information on how we collect information Sharing and Disclosure

When you access the Site, your “IP Address” (internet protocol address) is sent to our Site. An IP Address is a string of numbers which identifies the computer, laptop or mobile device which you are using to access our Site. Without further activity on our part (which we do not engage in), an IP Address does not identify a particular individual.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications. We do not collect payment information, such as credit card information, as that is done by a third party, Stripe

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect such Personal or Non-Personal Information

To provide and operate the Dispensary.

To provide our Users with ongoing customer assistance.

To be able to contact our Visitors with general or personalized service-related notices and promotional messages.

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

We do not sell or rent your personally identifiable information to anyone. Your information does transmit to Stripe, (who have their own policies) on behalf of Hans D. Gruenn M.D./Longevity Medical Center, to provide a product or service to you, such as when shipping an order. Stripe does not have any right to use the personally identifiable information provided through your purchase process, beyond what is necessary to assist us. We respond to subpoenas, court orders or legal process.  Advertisers or other companies do not have access to our cookies.

Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Payments are processed by Stripe. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. Your information is safe and secure.

 

How we communicate with visitors to our site

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Withdraw your consent 

If you don’t want us to process your data anymore, please contact us at office@drgruenn.com or send us mail to: 530 W. Ojai Ave , Ojai Ca 93023.

Changes to this Privacy Policy 
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a notice saying “NEW” on our pages. 

Questions or Suggestions 805-633-9121

 

Effective Date; January 1, 2020

 

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